In this episode, Matt Bolling, Sr Director, PS & Consulting at Workiva, joins us to for part two (2) of a three (3) part discussion focused on "How Services Organizations can think about and focus on investing in particular prospects & ...

In Season 5 of the Asaph Advisors' podcast, we'll be having a series of discussions with Charles Rattray, an experienced Global VP of Customer Experience (CS + PS).Charles has had an extensive career in Customer Success & Profession...

As we dive into the 4th chapter of the Asaph Advisors’ podcast – we are digging in deeper to the intricacies of running a C&PS orgIn today’s discussion, I am joined by PS veteran, Kevin Lobo, VP of Data & Analytics Consulting at ...

Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1   The "What & Why" of Services as a Product (S...

Listen in as Alpesh Patel shares his thoughts on Customer Success (CS) and the role CS should play in the Post Sales / Post Go-Live Customer Journey.

Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1   The "What & Why" of Services as a Product (S...

In this episode, Rejo Mathew, VP of Professional Services @ RiverMeadow, joins us to discuss putting Services as a Product (SaaP™) into practice.When services organizations reply within an hour with a proposal, clients are 58% more l...

Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1   The "What & Why" of Services as a Product (S...

Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1   The "What & Why" of Services as a Product (S...

Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1   The "What & Why" of Services as a Product (S...

Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1   The "What & Why" of Services as a Product (S...

Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1   The "What & Why" of Services as a Product (S...

Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1   The "What & Why" of Services as a Product (S...

Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1   The "What & Why" of Services as a Product (S...

In this episode, Matt Bolling, Sr Director, PS & Consulting at Workiva, joins us to start a three (3) part discussion focused on "How Services Organizations can think about and focus on investing in particular prospects & clients - deci...

In this episode, we explore a number of topics aimed at both the:  1) Experienced and 2) Newly Minted Consulting & Professional Services (C&PS) professional.Tara Bartels

In this episode, Martin Roxby of Nous Management Training joins Mark Sloan to discuss how Consulting & Professional Services organizations can foster a culture of mentorship and stewadship in today's remote consulting work envirohment.<...

In this episode, Charles Rattray joins Mark Sloan to discuss how to build a "Crawl / Walk / Run" approach to selling services to customers to accelerate the customer journey.#ServicesSales #TimeToValue #ScopeManagement

In this episode, Tobias Kederer, a seasoned Consulting and PS Executive, joins us to discuss Selling Services as a Product (SaaP(TM)).Tobias has spent his entire career in Professional Services - first in pure consulting for some large f...

In this episode, Mahesh Boxi, CEO of Provus CPQ rejoins our own Mark Sloan to discuss:Starting a new businessThe problems CPQ solves for PS organizationsHow to make the case for CPQ What CPQ success l...

In this episode, we are joined by Fraser Moore, Head of Consulting at the PSA provider CMAP.Fraser joins us to share his experience working both in and with a variety of growing services organizations.  Specifically, Fraser...

In this episode, we are joined by Tracey Shirtcliff, CEO and Founder of ScopeBetter CPQ.Tracey and I explore the benefits of pre-scoping and defining your services offerings, so that you can, sell Services as a Product (SaaP (TM)) - and...

Craig Jones, Chief Revenue Officer of Star Compliance, joins us to discuss how to effectively sell services.Star Compliance provides configurable software solutions to assist users with compliance processes and regulatory standards....

In this episode, Alpesh Patel and I discuss Scaling the PS org at different stages of maturity:1) At inception...starting with nothing2) Starting with piece parts that may pre-exist across the tech company3) Maturing the PS org ...

In this episode, we chat with PS exec, Michael Hardy.  Michael has served in a variety of professional services roles at:  OpenAir, Oracle, and OST.Michael speaks with Asaph Advisors about his role optimizing PS utiliz...